Privacy Policy

1. Introduction

Sankaris Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Sankaris.com, use our e-learning platform, or engage with our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Data We Collect

We collect several types of information from and about users of our services:

Personal Information

When you register for an account, enroll in courses, or contact us, we may collect:

• Name, email address, and contact information
• Professional details (job title, company, industry)
• Payment information for course purchases
• Profile information you choose to provide

Usage Data

We automatically collect information about your interaction with our services:

• IP address, browser type, and device information
• Pages visited, time spent, and navigation patterns
• Course progress, completion rates, and assessment scores
• Interaction with course materials and instructors

Third-Party Data

We may receive information from third-party platforms when you connect your accounts or use social login features.

3. How We Use Your Data

We use the information we collect for the following purposes:

• Service Delivery: To provide, maintain, and improve our e-learning platform and services
• Personalization: To customize your learning experience and recommend relevant courses
• Communication: To send important updates, course notifications, and respond to inquiries
• Analytics: To analyze usage patterns and improve our platform's functionality
• Security: To protect against fraud, abuse, and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations

4. Data Sharing & Disclosure

We may share your information in the following circumstances:

Service Providers

We engage trusted third-party companies to perform services on our behalf, such as:

• Payment processing (Stripe, PayPal)
• Cloud hosting and infrastructure (AWS, Google Cloud)
• Email delivery and marketing services
• Analytics and performance monitoring

These service providers have access to your information only to perform these tasks and are obligated not to disclose or use it for other purposes.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and penetration testing
• Access controls and authentication mechanisms
• Secure development practices and code reviews
• Regular backups and disaster recovery procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but we continuously work to implement and maintain reasonable security measures.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data under certain circumstances
• Restriction: Request restriction of processing of your personal data
• Portability: Request transfer of your data to another organization
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within 30 days as required by applicable laws.

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information.

Types of Cookies We Use:

• Essential Cookies: Necessary for the website to function properly
• Performance Cookies: Help us understand how visitors interact with our website
• Functionality Cookies: Allow the website to remember choices you make
• Targeting/Advertising Cookies: Used to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

8. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16.

If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We will let you know via email and/or a prominent notice on our service prior to changes becoming effective. You are advised to review this Privacy Policy periodically for any changes.

Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

For residents of the European Union, you also have the right to lodge a complaint with your local data protection authority.